I really wish I could buy a new model control panel and put it on an old model so I can get useable diagnostics. (maybe I can?) Really hard to accept there is a water supply issue. It fills fine and it knows when to stop filling. The pump is fine, and also clear when I drain it and examine behind the drain plug. Surely if there were a water supply issue it would not fill the tub then decide after filling the tub and making some a few short fast spins that there is a water supply issue. I’ll pull out the water filter and see if anything looks sketchy. But I somewhat suspect the speed controller since the tumble (wash) cycle is way too fast.
I wish I had an error code but when it faults out it just gives a non-stop steady blinking LED. No variation that would indicated an error code.
Multimeters can be used to simply find out if a part is working. I recently used it when I lost hot water. By reading the voltage of the flow sensor, it was clear that the flow sensor bad (water running should give voltage X and still water should give voltage Y). I’m not sure how many such opportunities there are with washing machines though.
Thanks for the references. Looks dicey though. I thought maybe this archive might give docs that are close enough to my model, but I could not get past the CAPTCHA. It also looks like a lot of docs on that site are in a cryllic language. But I appreciate your effort nonetheless. If I seem to have no other option I might try to get around the CAPTCHA somehow.
Youtube is also rough going. There seems to be an ocean of useless Beko review videos and not much on repairing. Youtube’s protectionism makes them quite hard to use lately but if I can get past the obsticles I might look for repair videos on machines other than Beko and see if any of them help well enough.
There’s a point where it will be easier to toss the machine and get another but so far I’m trying to resist that.
yeah i tried unplugging from the wall. I don’t know if there is a separate motor controller board or if the motor controller is integrated into the same board with all the controls. I’m not sure how risky it is to replace the main controller board as a guess. I would like some certainty on where the fault is.
And maybe it is the motor. It looks like it spins fine to me, but if it’s at the edge of its life maybe it’s giving feedback to the controller that signals an issue with the motor.
In the case at hand, every function seems to work. When I start a program it starts by pumping water out from the last program. Tub fills with water fine. But at the start of the wash cycle it attempts a high-speed spin with a full tub of water, which seems quite bizarre. Attempting a high-speed spin with water in the tub causes it to jump because of all the weight. It /should/ just slowly rotate in one direction, then the other direction. But instead it does a 2 second spin then pauses for a minute. Then it repeats that 2 second high-speed spin then pauses. After 4 or so repeats of that it quits and leaves a blinking start button.
My first thought was that it detected overloading or an imbalanced load and maybe tried to balance the load. But it does the same thing empty. The belt is fine and the motor is obviously strong enough to make it spin as far as I can tell. But maybe something that controls the motor is broken. I am stuck because I don’t know how to probe the various parts with my multimeter as far as what readings I should look for.
The machine has a spin-only program that should do nothing but spin. When I run that program, it obviously does not add water. It just starts the spin (as expected) but pauses 2 sec after starting to spin.. waits a min, then tries again. It looks like it spins fine but it’s giving up anyway.
Thanks. I had to translate it. It’s a troubleshooting guide for some common issues, but not my issue. I have the user manual for my model which has a troubleshooting table but it is not useful here.
I’m far from trying to track down the atomic component. I need to get an idea of what is failing. There should be readings I can take with the multimeter to see whether the motor is bad, or the controller for the motor, or something else. I’m not bothered at this point whether I can fix whatever part is broken. I might be fine with replacing a whole part. But I need to get there. I need to know which part is failing.
Struggling to get the service manual for a Beko washing machine
I cannot repair my washing machine without documentation. I have no idea how to use my multimeter to check the components. There are parts dealers for Beko in my area, but none of them have the service manual.
The parts shops all say go to the website for the manual as a flippant off-the-cuff answer. There are no service manuals on the Beko website -- at least not for my model. The navigation of the Beko website does not even have a path to docs. And worse, my model is treated as non-existent by the website.
What would I do if I were a professional repair service? What is the official channel?
I am open to “piracy¹” but it would be a long shot to scour all the dark web for a manual for a specific washing machine. It’s not the type of content people have a strong interest in spreading/trading.
¹As RMS says, it’s not a just and appropriate term for it (but “sharing” is awkward too).
(update) Added frame from Youtube video t1XaUolbjLY which shows that service manuals exist for at least some Beko models. As we can see in the snapshot, Beko wants to restrict who is servicing their machines. (btw the video covers a very different model than mine).
I probably need to find the test mode for my machine, comparable to YT video cq_uSyghZC0.
new problem
The machine reached a new low. Now there actually is a problem with the water valve, it seems. When running a program, it pauses then the start button just blinks. (It previously started by pumping then at least filled the tub). So I followed this video from the 5m10s position. I do not get 220v on either valve. But certainly I can see that 220V is getting to the control panel. So 220v goes into the control panel, but does not make it out of the control panel leads where the water valve connects.
(edit) The water valves themselves are fine (I connected 220v directly to the water valves and water flows). I guess I should suspect the pump now. The pump was actually the very first task back when the machine worked. So I should not have even been looking at the water valves which only start after the initial pumping ends.
I am so much more motivated than the typical consumer. My goal is that when someone else (your typical lazy consumer who may only care to get a refund) returns a can of worms to the grocery store, that the grocer have an obligation¹ to record the food quality/security issue and report it in a way that it gets tracked and ideally in a centralised place.
So indeed as I said, we need to evolve more. We have banks hyper-reporting on mere suspicion of something they perceive as off under excessive AML rules as if there is a gun to their head, yet you bring a real live creepy crawly to a grocer and there is minimal action.. as you say getting swept under the rug as shrinkage.
¹ or pressure of some kind.
It’s something that should have been recorded and analysed. Perhaps they would discover something, like maybe they should inspect the rooibos before adding the white chocolate (if they are not already).
It might have had that, I don’t know; I don’t have the tin anymore. But indeed, we need to evolve more. Consumers are not going to pay to ship a tin to a producer. Store returns are managed by stores who potentially ship stuff back to their suppliers. In this case a bean-counter refused a return which then caused them to neglect to record a creepy crawly in their own food brand.
It was alive. It was in the tin for a while too. The tin had a tight fitting lid so there is no way it could have entered after I bought it and put it in my pantry. I did not discover it until about half the roobios was consumed.
(edit) just attached a pic to the OP.
Guess I should phrase it as a food security issue, not food safety, since security is broader and covers shortages. I probably got less “food” because that live worm has a lot more weight per volume than rooibos I was buying. Plus it probably ate some of it. So there’s my courtroom testimony ready to go :)
I did not reach out to them in this particular case. But I would expect Test Achats to focus on getting me a refund of 2 euros or whatever it is; I would not think Test Achats would do anything to intervene in quality control.
When I have contacted Test Achats in the past, they said something like subscribe to their magazine to become a member, then they will advocate for me on consumer issues. I decided not to subscribe.
Then a few years later I complained about at a consumer issue to a gov agency who then forwarded the complaint to ECCNET, which apparently is the same org as Test Achats. They responded to say they only handle cross-border problems and that anything that is entirely in Belgium (where both the consumer and merchant are in Belgium) is outside of their jurisdiction.
(Belgium) Found a mealworm in Delhaize rooibos “tea”. Return refused. Food safety report ignored. Do we rely on Twitter for food safety?
It may be difficult or impossible to control food quality well enough that every container be mealworm-free. But I expect metrics to be kept so someone can monitor whether or not a supply chain is doing something notably reckless.
Delhaize history
Delhaize started off as a food producer who was regarded as a brand of high quality products. Then they became a big grocery store chain. So of course they sell their own products. And in fact I have never seen Delhaize products sold by other stores.
. When I tried to return the rooibos, the CSR asked for a receipt. I did not have one, so he refused. I said: look, it’s brand of the store, so of course it came from here. He argued that it may not have come from /this/ precise store.
I don’t give a shit about getting a 2 euro refund. My whole point was to get the incident recorded so they can look into QA issues. So then I reported this to the food safety authority in Belgium. It’s possible they acted on it, but they sent no acknowledgement. Which effectively signals to consumers they are wasting their time by reporting quality issues.
Is this all normal? I would expect a public health agency to be keen to encourage reports of worms packaged in food.
I think the norm is (sadly enough) to use Twitter. Someone tweets “worm in my food” with a good photo, it gets some attention, then the supplier is forced to try to remedy their embarrassment. This hack doesn’t work for non-Twitter non-Facebook users.
(edit) attached a pic
This is a close-up shot:
https://lone.earth/w/7uFGbG6SZrUKiX1mFFT4NR
I thought it was dead at first but then it finally moved. It was perhaps nearly dead. I put it outside.
It’s two floors up from ground level. The sewer pipes are decent on that floor and the floor below AFAIK. On the ground floor the sewer pipes are certainly questionable and sometimes emit odors. I get lots of rain and in fact part of that results in slugs entering my ground floor kitchen. Not sure how they get in. Sometimes there are rats in the walls and basement, but never the living space.
I have no kids or pets that could have brought it in.
Thanks for the feedback!
Creepy crawly found living in Brussels toilet. Help needed solving this mystery.
This creepy crawly was found living in a toilet in Brussels. Help me solve the mystery of what it is and how it got there. Is it a parasite? Hookworm, or roundworm? I have not used the toilet for...
This creepy crawly was found living in a rarely used toilet in Brussels.
I was alarmed to find it. Is it a parasite? Hookworm, or roundworm?
Some history:
This is a rarely used part of the house. One day I discovered the toilet bowl was teeming with sewer drain fly larvae. Also creeped me out until I worked out what I was looking at. I’m not bothered about drain flies so I just left it alone. Returned to the toilet a couple months later and the trap was bone-dry. There was a hard blob of something.. mud, limescale, I don’t know. Not sure how it got there. It was the size of a golf ball so more mass than I would expect from limescale. I used a strong acid to descale the toilet. I made the toilet sparkling clean.
Then I used the trap to clean a dread-lock style mop because I could stuff it in there and squeeze out the the grime. And the mop could also reach deeper into the trap to clean the toilet better. Toilet water would become instantly black but easy to flush and repeat. After 10 or so iterations the water was still gray so I gave up.. maybe the mop should be bleached.. so I put the mop away. The mop was previously used to clean up cat urine (neighbors cat keeps entering my house, peeing on the livingroom floor and stairs, then bailing.. does not hang-out [why mark in a territory it does not intend to use?]). Anyway, I did not defecate in the toilet after cleaning it. Maybe urinated a couple times over the span of a couple months.
Then out of the pure blue I find this creepy crawly. Should I bring this thing to a doctor? I cannot work out how it got there or if it came from me. Perhaps equally important are the sand grains (50 or so?) around it.
theory 1: it entered the cistern from the Brussels water supply, perhaps as an egg. Hatched in the cistern. Brussels water contains sand which builds up at the screens of the tap airators and also in the cistern. A typical flush does not bring any noticable sand into the toilet bowl, but maybe if a worm were in the cistern it would have moved the sand around so that a pinch of sand would go in a flush, along with the worm.
theory 2: it came in from the Brussels water supply and ended up in the sewer pipes like most of the water does, grew in the sewer pipes and crawled up into the toilet trap from the sewer side. As it crawled, sand and scum from the sewer pipe stuck to it and washed off it when it entered the trap.
theory 3: it came out of me and ended up in the sewer pipes and crawled into the toilet. No!!! I hope not. But if so, it’s the lower floor toilet that I use, so the worm would have to do a straight up vertical climb 1 story high inside of PVC. Seems unlikely.
theory 4: I leave the window open most of the time and the toilet seat up, so a bird could have flown in and dropped something in the toilet.
They all seem unlikely.
Creepy crawly found living in Brussels toilet. Help needed solving this mystery.
This creepy crawly was found living in a toilet in Brussels. Help me solve the mystery of what it is and how it got there. Is it a parasite? Hookworm, or roundworm? I have not used the toilet for...
This creepy crawly was found living in a rarely used toilet in Brussels.
I was alarmed to find it. Is it a parasite? Hookworm, or roundworm?
Some history:
This is a rarely used part of the house. One day I discovered the toilet bowl was teeming with sewer drain fly larvae. Also creeped me out until I worked out what I was looking at. I’m not bothered about drain flies so I just left it alone. Returned to the toilet a couple months later and the trap was bone-dry. There was a hard blob of something.. mud, limescale, I don’t know. Not sure how it got there. It was the size of a golf ball so more mass than I would expect from limescale. I used a strong acid to descale the toilet. I made the toilet sparkling clean.
Then I used the trap to clean a dread-lock style mop because I could stuff it in there and squeeze out the the grime. And the mop could also reach deeper into the trap to clean the toilet better. Toilet water would become instantly black but easy to flush and repeat. After 10 or so iterations the water was still gray so I gave up.. maybe the mop should be bleached.. so I put the mop away. The mop was previously used to clean up cat urine (neighbors cat keeps entering my house, peeing on the livingroom floor and stairs, then bailing.. does not hang-out [why mark in a territory it does not intend to use?]). Anyway, I did not defecate in the toilet after cleaning it. Maybe urinated a couple times over the span of a couple months.
Then out of the pure blue I find this creepy crawly. Should I bring this thing to a doctor? I cannot work out how it got there or if it came from me. Perhaps equally important are the sand grains (50 or so?) around it.
theory 1: it entered the cistern from the Brussels water supply, perhaps as an egg. Hatched in the cistern. Brussels water contains sand which builds up at the screens of the tap airators and also in the cistern. A typical flush does not bring any noticable sand into the toilet bowl, but maybe if a worm were in the cistern it would have moved the sand around so that a pinch of sand would go in a flush, along with the worm.
theory 2: it came in from the Brussels water supply and ended up in the sewer pipes like most of the water does, grew in the sewer pipes and crawled up into the toilet trap from the sewer side. As it crawled, sand and scum from the sewer pipe stuck to it and washed off it when it entered the trap.
theory 3: it came out of me and ended up in the sewer pipes and crawled into the toilet. No!!! I hope not. But if so, it’s the lower floor toilet that I use, so the worm would have to do a straight up vertical clime 1 story high inside of PVC. Seems unlikely.
theory 4: I leave the window open most of the time and the toilet seat up, so a bird could have flown in and dropped something in the toilet.
They all seem unlikely.